Coffin Works

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What you can do

There are a different ways you can get involved as a volunteer at the Coffin Works.



Recruitment for the following roles is now open:


Front of House Volunteers Owen and Mary in the shop

As a Front of House Retail Assistant, you will make those all important first impressions as you greet visitors, issue tickets, answer telephone and email enquiries, and deal with sales in the shop. If you’re a friendly person and feel confident dealing with cash and general enquiries, then this role is for you. Find out more by clicking the link below.

Role Description – Front of House


Tour Guide

guided tour

Are you confident and passionate about Birmingham’s social and industrial history? Would you love to tell stories about our building and collections and engage actively with visitors? If so, this role is definitely for you, as you will be at the heart of our offer keeping the building and its contents alive.


Role Description – Tour Guide


Room Enabler

Room Enablers have a vital role to play in bringing the Coffin Works Museum to life, inspiring visitors and helping them learn more about the history of our factory in an interesting and enjoyable way.

Room Enablers also play a valuable part in safeguarding our Accredited collection and building.

Role Description – Room Enabler


Café Assistant

This is a new volunteer post here at the Coffin Works in our newly refurbished café space. It will involve working as part of our team to ensure that high quality food and drink are prepared and served to café customers from a clean, safe, and welcoming environment.

The café is an amazing new addition to our offering and a lovely chance to engage with visitors whilst also providing them with a nice warm cuppa!

Role Description – Cafe Assistant



Please get in contact with the team, who will send you an expression of interest application form and will arrange to meet you for a guided tour and informal chat. Alternatively, download the Volunteer Application Form and send it straight over to us.

Contact us by email: or by phone: 0121 233 4785.